للعود والبخور

Shipping policy:

Our store's products are shipped via well-known shipping companies, which are

Fastlo Company offers delivery to all cities in the Kingdom of Saudi Arabia within 2 to 3 working days for 64 riyals.

Aramex shipping to all cities in Saudi Arabia takes 3 to 7 business days for 60 riyals.

SMSA Express delivers to all cities in Saudi Arabia in 3 to 7 business days for 60 riyals.

Also through special representatives within the cities of Dammam, Khobar and Dhahran

Within Al-Khobar and Dammam: 55 riyals, same-day delivery

Within Al-Khobar and Dammam: 50 riyals. Delivery within 1-2 days of ordering.

Also, for those who prefer to pick up from a Brand Taraf distribution point, pickup is available from Ana Spa in the Al-Nuzha district of Dammam.

For international shipping:

Our products are shipped via DHL to all permitted countries, and the shipping cost is calculated according to the weight and the shipping company's rates for the country.

Return Policy

1. You can request a product return within 3 days of receiving your order by contacting us via WhatsApp at +966560657032

2. If the order includes oud wood, you can return it, provided that no more than 2 grams of the requested weight are used when returning it.

3. If the order is for oud oil, you can return it within the specified period, provided that it has not come into contact with the skin or clothing.

4. The customer has the right to exchange or return items, but bears the shipping costs, which are calculated according to the customer's city, as follows:

Regards, Brand Luxury